Frequently Ask Question
Q1. Do Reyqa Exclusive open for dropship?
Yes, currently we are open for dropship intake until further notice.
Q2. How to join Reyqa as dropship?
Q3. Why can’t I sign in?
Q4. I forgot my password.
Q5. Do you provide Cash on Delivery (COD)?
Q6. How long will it take for delivery process?
Q7. Can I choose my courier service?
Q8. How do I track my parcel?
Q9. I received my order but one of them are missing/I received different item from what I have ordered. What do I do?
Q10. I don’t receive my tracking number.
Q11. Do you do international delivery?
Q12. I have received my item but I had chosen the wrong size/I changed my mind, can I return and refund?
Q13. I place my order but can’t make payment.
Q14. I was double-charged for my order, what should I do?
Q15. How to know my size?
Q16. How long will I get respond from customer service?